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Thank you, Felix, Junior and the entire crew for an amazing job well done! I cannot express enough gratitude for the incredible job done by New Era Roofing Concepts. From start to finish, their professionalism, expertise, and attention to detail were absolutely outstanding. Firstly, their communication was exceptional. From the initial consultation to the final walkthrough, they kept me informed every step of the way. They patiently answered all my questions and addressed any concerns I had, ensuring I felt confident in the process. The quality of their workmanship is truly remarkable. The team arrived promptly and worked diligently to replace my roof efficiently without compromising on quality. They used high-quality materials and demonstrated meticulous craftsmanship in every aspect of the job. The result is a roof that not only looks stunning but also provides superior protection for my home. What impressed me most was their commitment to customer satisfaction. They went above and beyond to ensure I was happy with the final outcome, even taking the time to clean up thoroughly after the job was completed. Overall, I wholeheartedly recommend New Era Roofing Concepts to anyone in need of roofing services. Their professionalism, expertise, and dedication to excellence truly set them apart. Thank you!!
New Era Roofing is a pleasure to do business with. Our 26 year old roof we preferred repairing than replacing at this point in time was skillfully rehabed to extend its life and satisfy that objective. When the time comes a complete replacement is required, we won’t hesitate to engage New Era for the job.
EBER, From the initial meeting with giving me quote for the repair of my leaking roof, and offered me to clean out the gutters and other odd jobs he see fit. He was punctual, professional and very knowledgeable in his field. Fast forward, repair crew "KIKO" very professional and polite, even took his shoes off (very impressed didn't have to ask) and did what was promised and requested other job (taking off satellite dish) and patched up the holes which they did not charge me extra. I will use them again when time comes to replace my entire roofing system in the near future. Thank you for keeping your promise and doing a great job, very honest and professional.
Everything about my experience with New Era was great. Eber came out at the exact time he promised and was always responsive. The workers came out on time as well and did not quit until the problem area was completely fixed. Everyone who worked on the roof took pictures of each step in the process. This was the 3rd company that came out and finally I had success thanks to New Era!
I’m a relatively new home owner and was nervous about making the right decisions for my old home. Having a leak meant I was under pressure of making a quick decision. Eber was the most responsive of all the contractors I spoke with. He came to the house almost immediately. Not only did he tell me what needed to be done, he educated me on how to care for the exterior of my home going forward. He emailed an estimate over within a few hours and was very fair. The work was started in less than 48 hours and completed with in 72 hours of meeting him. The workers he sent were polite and also communicated very well. If you have a roofing issue, this is your guy. He really made it so easy and decreased anxiety.