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New Era Roofing Concepts was wonderful to work with. I had a few companies come out and give me a quote. I was about to sign with one of them when I came across New Era. I asked them to come out. Felix came and gave me a very competitive quote. New Era offered a slightly better warranty than the other company I was going to sign with, so I went with New Era. They kept me informed throughout the process, assisted with paperwork/permits and everything went smoothly. They even ensured my paperwork was correct when filing for reimbursement with the State. Additionally, they were very flexible with me and our timing as we went out of town for vacation. The crew took care to cover our pool, landscaping, flooring (while replacing the skylight), driveway, etc and cleaned up afterwards. The roof looks beautiful. I would not hesitate to hire them. I even referred them to a friend of mine who was also very pleased with them. Thank you Felix and New Era!!
Thank you, Felix, Junior and the entire crew for an amazing job well done! I cannot express enough gratitude for the incredible job done by New Era Roofing Concepts. From start to finish, their professionalism, expertise, and attention to detail were absolutely outstanding. Firstly, their communication was exceptional. From the initial consultation to the final walkthrough, they kept me informed every step of the way. They patiently answered all my questions and addressed any concerns I had, ensuring I felt confident in the process. The quality of their workmanship is truly remarkable. The team arrived promptly and worked diligently to replace my roof efficiently without compromising on quality. They used high-quality materials and demonstrated meticulous craftsmanship in every aspect of the job. The result is a roof that not only looks stunning but also provides superior protection for my home. What impressed me most was their commitment to customer satisfaction. They went above and beyond to ensure I was happy with the final outcome, even taking the time to clean up thoroughly after the job was completed. Overall, I wholeheartedly recommend New Era Roofing Concepts to anyone in need of roofing services. Their professionalism, expertise, and dedication to excellence truly set them apart. Thank you!!
I had a few companies come out and give me quotes to replace our existing barrel tile roof with a new flat tile roof, as we were dropped from our homeowner's insurance company and had limited selection when shopping around. Eber gave me a very competitive quote and even took the time to go into detail why his quote was a little higher. It was higher because of the extra layers of protection. In addition it was a much longer warranty compared to others. He even coordinated to have our gutters replaced, after replacing rotted facia, but to save us money saved & reused the downspouts. Eber and the demo crew took care to cover our landscaping, walkway, driveway, air conditioner, etc and cleaned up afterwards. The demo took less than one day. On that same day the plywood was inspected and new water repellent put on. Eber and/or Felix were always onsite to insure everything was being done properly. The roof was completed and looks gorgeous. After 2 months there has been no roof leaks. I have referred them to friends and neighbors who are looking for roof repairs or replacement.
EBER, From the initial meeting with giving me quote for the repair of my leaking roof, and offered me to clean out the gutters and other odd jobs he see fit. He was punctual, professional and very knowledgeable in his field. Fast forward, repair crew "KIKO" very professional and polite, even took his shoes off (very impressed didn't have to ask) and did what was promised and requested other job (taking off satellite dish) and patched up the holes which they did not charge me extra. I will use them again when time comes to replace my entire roofing system in the near future. Thank you for keeping your promise and doing a great job, very honest and professional.
Everything about my experience with New Era was great. Eber came out at the exact time he promised and was always responsive. The workers came out on time as well and did not quit until the problem area was completely fixed. Everyone who worked on the roof took pictures of each step in the process. This was the 3rd company that came out and finally I had success thanks to New Era!