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I would not recommend using this company for multi-unit residential jobs. They do not mark the property lines for each roof. This way when they have “change-order” they try to charge every unit the same “extra” material charge to scam all the units for more money. Ask for pictures for everything as they replace an item, and go back and measure yourself if you can. They tried to charge me over $600 more, and my friend $1000 more (different building). I went back and forth with them for two weeks, and 2 visits, to revise their change-order and invoice based off of my measurements and their photos. I don't know the issues with the other units, but they've expressed discontent as well. their third-party plaster people are poor quality. And they stained my walkway. The work itself overall must not have been bad if the inspector didn't say anything, but give it time and we shall see. They may be great for commercial and maybe single family homes. The scheming, or poor operations, just aren't worth the headache for multi-unit jobs.
Jonathon is great. The entire experience was positive. They are fast, efficient and fair. I highly recommend them.
I have found Charles Miller (Grace Roofing) to be one of the finest vendors I have ever worked with. Finding a professional and reliable vendor is the most challenging aspect of managing a property. His communication skills are excellent and he has a wide range of knowledge. I have used and will continue to use this company for all my roofing needs. He is consistent and on time. Before the service, I receive a message informing me of when he will arrive, and another after the service is complete. My sincere thanks to you Charles Miller for being professional. You rock!
We have used this company twice for roof repairs and inspection and they were amazing. Both Jeff and John which are brothers are a great team. If you ever need any type of roof repairs or installation this is the company you need to call. They don't treat you as a customer they treat you as family and they take great care of your home.
To Grace Roofing Mr. Charles is a great salesman he goes above and beyond his duties to assist your customers his attitude is perfect and his manners is fantastic I think he can be a great asset to your company. i will recommend you all at any time. Mrs. Alyce Ritter